Last updated: October 26, 2026
This Privacy Policy explains how Intercontinental Global Industries LLC, doing business as Three County Septic Pros ("Three County Septic Pros," "we," "us," or "our") collects, uses, and shares information when you visit https://www.threecountysepticpros.com (the "Site"), submit a request through the Site, or call us at (910) 983-8484.
About us in one sentence: we are a referral service that connects people in New Hanover, Pender, and Brunswick Counties, North Carolina with independent local septic professionals. We do not perform septic work ourselves. Our Terms of Use explain this in more detail.
Information you give us on our contact form:
Information from phone calls. When you call (910) 983-8484, our phone system receives your phone number and basic call information, such as the date, time, and length of the call. Your call may be forwarded to an independent septic professional. Calls may be recorded for quality and lead-handling purposes.
Information collected automatically when you use the Site:
We do not ask for payment card information, Social Security numbers, or similar sensitive information. Please do not include such information in your request description.
We use information to:
This is the main way we use your request. When you submit a request or call us, we may share your request details with one or more independent septic professionals who serve your area, so they can contact you about it. Those details may include your name, phone number, email, service address, county, the service you need, your description of the problem, urgency, and property type. Phone calls may be forwarded directly to a professional.
These professionals are independent businesses, not our employees or agents. Once they receive your information, they may use it to contact you and to provide, price, and schedule any work you choose to hire them for, under their own practices. We are not responsible for how they handle information after receiving it. If you have questions about a professional's use of your information, please contact that professional directly. You can also tell us.
We do not sell your personal information for money.
We also share information with:
You can block or delete cookies and clear site data in your browser settings. If you block cookies, the Site should still work, but some features (like campaign attribution) may not. We do not currently respond to browser "Do Not Track" signals.
We keep request and contact information for as long as we reasonably need it for the purposes in this Policy. Those purposes include handling and following up on your request, keeping business records, resolving disputes, and meeting legal obligations. After that, we delete or de-identify it. Call recordings are kept on the same basis. Analytics data is kept according to the retention settings in Google Analytics. Information already shared with an independent professional is kept under that professional's own practices.
We use reasonable measures, including reputable service providers and limited access, to protect information. No website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have additional rights under your state's law. We will respond to requests as required by applicable law.
The Site is meant for adults 18 and older. We do not knowingly collect personal information from children under 13, and our service is not directed to anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.
We may update this Policy from time to time. When we do, we will change the "Last updated" date above. If we make a significant change to how we share personal information, we will post a clear notice on the Site.
Intercontinental Global Industries LLC, dba Three County Septic Pros
Email: info@intercontinentalglobalindustries.com
Phone: (910) 983-8484